Disability News

 

Fury as Benidorm hotel chain slaps ban on mobility scooters with no warning

 

A general view of Poniente beach in Benidorm, Spain
The measure affects nine hotels in the resort

Holiday-makers are fuming after one of Benidorm’s biggest hotel chain groups unexpectedly banned mobility scooters.

Travellers took to social media and travel forums as old and disabled guests who have already booked at the company’s nine hotels in the Spanish resort worried about what to do, the Sunday People reports.

The scooters, made famous by Madge in hit ITV series Benidorm, are a common site at hotels.

 

 

Servigroup initiated the ban due to complaints from other guests that scooters were “clogging hallways and causing accidents”.

But disabled user Katherine Airson, 66, who stays at the Hotel Pueblo five times a year, says she is “absolutely disgusted”.

 

ITVSheila Reid as Madge in Benidorm
The scooter is famously used by Madge in TV’s Benidorm

 

She said: “There is an allocated place at the Pueblo to park scooters as they’re not allowed inside. It’s never been a problem in the past at the hotel.

“This is about the able-bodied hiring scooters when they shouldn’t be using them.”

Ms Airson, from Sunderland, added: “I have had arguments with able-bodied people blocking the parking bays and charging up their scooters.

“It’s unfair that they’re allowed to hire scooters. They have spoilt it for the disabled.

“There will be more accidents. I saw two teenage girls yesterday racing along the seafront shouting at people to, ‘Get out of the way’.”

Servigroup’s operations director said: “Part of the problem is mobility scooters are used by people for fun, drunken antics or out of sheer laziness and the needful majority of users may now have to suffer due to the selfishness of a few.”

Local radio show host David Rowland said: “They started off as a fantastic idea that allowed the more elderly and less able to enjoy their holiday, but now they are like a cheap taxi for the lazy, drunk and too-fat-to-move Brits.”

One social media user said: There’s a huge section of their guests alienated in one daft move.

“Can fully understand a justifiable ban on all these morons who hire them without need, but not genuine people.”