Alton Towers U-turns on plan to restrict disability pass

Merlin Entertainments has backtracked on its controversial plan to tighten access to its disability queuing system at its theme parks following strong criticism from people with autism, ADHD and anxiety.

The company had planned to introduce new eligibility rules for its Ride Access Pass (RAP), which provides a non-queueing option for people unable to stand in long lines.

Under the plan, visitors to places like Alton Towers, Chessington World of Adventures and Legoland Windsor this half-term who only had "difficulty with crowds" would no longer have qualified.

Merlin said it had "listened carefully to the extensive feedback" and decided to "pause the trial while we explore alternative options".


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and blackpool pleasure beach (also owned by merlin) has come out this week and said " we are stopping the carers card" as its not profitable", at this rate the whole CEA/+1 whole idea will be dead within 6 months