Jo Burridge is passionate about improving the system used to apply for Personal Independence Payment (PIP)
A woman has described the system for claiming disability benefit payments as “emotionally draining”.
Jo Burridge, 55, from Highbridge, Somerset, said she had found navigating the Personal Independence Payment (PIP) system "really hard" and had now helped design an online tool for others to navigate the process.
"When you’re doing the form you have to focus on all the things you can't do and the pain you’re in - which are all the things you don’t want to think about," she said.
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